Who do I contact with any questions about installing or functionality? August 18, 2023 18:36 If you have any concerns or unsure about your install, please reach out to our support team via info@latchit.org. Related articles Who do I contact with any questions about my LATCH.IT products (installing, programming, or functionality)? Mechanical RV Door Lock Fitment Trouble Shooting 100 AMP Power Converter Guide On my Keyless RV Lock - What do I do if my inside door handle does not open the door? Do you ship to Canada?