What do I do if my Awning LED Strip is stuck in 1 color or not working?

Try these troubleshooting steps:

1. Make sure your LED Strip is getting 12V DC power.

2. Make sure all wiring connections are fully mated and making great connection.

3. Make sure there is no pinched or damaged wires.

4. Double check the arrow on the IR controller matches the arrow on the LED strip connector (Not applicable for 2021 V2.0 Kit)

5. If all else fails, contact us via Live Chat or submit a Support Ticket to our customer service team, we got your back!